Legal

Terms of Service

Effective date: June 12, 2026 · Last updated: June 12, 2026

These Terms of Service (“ Terms ”) govern your access to and use of the Virtually Engaged website (virtuallyengaged.com), marketing demo, and event engagement platform (collectively, the “ Services ”), operated by Virtually Engaged (“ Virtually Engaged,” “ we,” “ us,” or “ our ”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you enter into a separate written agreement with us (such as an order form, statement of work, or master services agreement), that agreement controls in the event of a conflict with these Terms for the covered services.

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Services. Clients may authorize attendees to participate in events under the client’s account. You are responsible for maintaining the confidentiality of account credentials and for all activity under your account.

2. The Services

Virtually Engaged provides software for live and virtual events, including:

  • Second-screen slide delivery to attendee devices
  • Audience Q&A, notes, and interaction tools
  • Moderator dashboards and mission control
  • Live leaderboards and reporting exports
  • AI-assisted grading and feedback of attendee responses (where enabled)

Features may vary by plan. We may modify, suspend, or discontinue features with reasonable notice where practicable. The website demo is provided for illustration only and may not reflect all production capabilities.

3. Client responsibilities

If you use the Services to run an event, you agree to:

  • Obtain any consents and provide any notices required for attendees to participate.
  • Ensure content you upload (slides, cases, rubrics) complies with applicable law and third-party rights.
  • Use the Services only for lawful, professional purposes.
  • Configure appropriate moderation and access controls for your event.
  • Inform attendees how their data will be used, consistent with your privacy obligations and our Privacy Policy.

4. Acceptable use

You may not:

  • Use the Services to harass, abuse, defame, or discriminate against others.
  • Submit unlawful, obscene, or infringing content.
  • Attempt to bypass security, scrape the platform, or interfere with service operation.
  • Reverse engineer the Services except where permitted by law.
  • Use the Services to develop a competing product using unauthorized access to our systems.
  • Misrepresent AI-generated scores or feedback as human-only grading without disclosure where required.

We may remove content, suspend sessions, or terminate access for violations. The website demo blocks clearly unprofessional submissions as a courtesy; production moderation remains the client’s responsibility.

5. AI grading and disclaimers

AI grading features produce automated assessments based on rubrics and models configured for your event. Scores and feedback are informational tools to support learning and engagement. They are not medical, legal, financial, or employment advice, and must not be the sole basis for credentialing, hiring, promotion, or clinical decisions without appropriate human review.

AI outputs may be incomplete or incorrect. You are responsible for reviewing outputs before relying on them in regulated or high-stakes contexts.

6. Intellectual property

Virtually Engaged and its licensors own the Services, software, branding, and documentation. Subject to these Terms and any paid agreement, we grant clients a limited, non-exclusive, non-transferable license to use the Services for their internal events during the subscription or event term.

You retain ownership of content you submit. You grant us a license to host, process, display, and analyze that content solely to provide and improve the Services, including AI grading and reporting.

7. Fees and payment

Paid Services are billed according to your order form or pricing agreement. Fees are non-refundable except as stated in writing. Late payments may result in suspension. You are responsible for applicable taxes.

8. Confidentiality

Each party may receive confidential information from the other. The receiving party will use reasonable care to protect it and use it only for purposes of the relationship, except as required by law.

9. Warranties and disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT, THE SERVICES ARE PROVIDED “ AS IS ” AND “ AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRTUALLY ENGAGED WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

11. Indemnification

You will defend and indemnify Virtually Engaged against claims arising from your content, your events, your violation of these Terms, or your violation of applicable law, except to the extent caused by our gross negligence or willful misconduct.

12. Termination

You may stop using the Services at any time. We may suspend or terminate access for breach, non-payment, or risk to the platform. Upon termination, your right to use the Services ends. Provisions that by nature should survive (including IP, disclaimers, liability limits, and indemnity) will survive.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protection laws apply in your jurisdiction. Disputes will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there, unless otherwise required by law.

14. Changes

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Continued use after changes become effective constitutes acceptance. Material changes to paid clients may be communicated separately where required by contract.

15. Contact

Questions about these Terms:

Virtually Engaged
Email: SalesTeam@virtuallyengaged.com
Website: www.virtuallyengaged.com

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